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Call Centre Management PDF




by Patricia Hamilton : Call Centre Management

ISBN : #1906403937 | Date : 2017-12-31

Description :

PDF-9e5c7 | This book will provide existing and prospective call center managers with an extensive, detailed and critical knowledge of call center operations and will help to develop a range of skills, techniques and practices in the management of human and technological resources in relation to financial services sector call center management…. Call Centre Management


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[Pub.63HXV] Call Centre Management PDF | by Patricia Hamilton


Call Centre Management by by Patricia Hamilton

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The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business PDF




by Mike Barlow : The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business

ISBN : #0470886021 | Date : 2011-02-08

Description :

PDF-b2de6 | Social media has already transformed society. Now it is poised to revolutionize communications and collaborative business processes. This book provides you with an actionable framework for developing and executing successful enterprise social networking strategies. Using straightforward language, accompanied by exhibits and fleshed out with real-world stories and revealing anecdotes, you will lear… The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business


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[Pub.29YTN] The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business PDF | by Mike Barlow


The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business by by Mike Barlow

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Pocket Money to Property: How to Create Financially Independent Kids PDF




by Hannah McQueen : Pocket Money to Property: How to Create Financially Independent Kids

ISBN : #1877505838 | Date : 2017-09-01

Description :

PDF-2acaf | Through her work as a financial advisor, Hannah believes strongly that we need to be giving our children good financial skills so that they don’t make the same mistakes that many of their parents have made. There is good news: even if you have missed all of the financial stages yourself, you can still create financially independent children. This book is a practical resource that outlines the ke… Pocket Money to Property: How to Create Financially Independent Kids


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[Pub.18REf] Pocket Money to Property: How to Create Financially Independent Kids PDF | by Hannah McQueen


Pocket Money to Property: How to Create Financially Independent Kids by by Hannah McQueen

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Information Revolution : Using the Information Evolution Model to Grow Your Business PDF




by Jim Davis : Information Revolution : Using the Information Evolution Model to Grow Your Business

ISBN : #0471770728 | Date : 2006-01-09

Description :

PDF-f03ec | A strategic model for identifying, evaluating, and improving information use “Fundamentally changes how you look at the role of information technology and takes it to the leadership level, which is the only way for business performance to be maximized in this global economy.” –Ron Milton, Executive Vice President, Computerworld “Information Revolution is truly a must-read for those who generate… Information Revolution : Using the Information Evolution Model to Grow Your Business


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[Pub.36sia] Information Revolution : Using the Information Evolution Model to Grow Your Business PDF | by Jim Davis


Information Revolution : Using the Information Evolution Model to Grow Your Business by by Jim Davis

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Principles: Life and Work PDF




by Ray Dalio : Principles: Life and Work

ISBN : #1501124021 | Date : 2017-09-19

Description :

PDF-b94a7 | Ray Dalio, one of the world’s most successful investors and entrepreneurs, shares the unconventional principles that he’s developed, refined, and used over the past forty years to create unique results in both life and business—and which any person or organization can adopt to help achieve their goals.In 1975, Ray Dalio founded an investment firm, Bridgewater Associates, out of his two-bedro… Principles: Life and Work


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[Pub.59jeU] Principles: Life and Work PDF | by Ray Dalio


Principles: Life and Work by by Ray Dalio

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Digital Transformation Organizations Future Innovation PDF 0818c146d

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Digital Transformation: Build Your Organization’s Future for the Innovation Age PDF




by Lindsay Herbert : Digital Transformation: Build Your Organization’s Future for the Innovation Age

ISBN : #1472940377 | Date : 2017-12-19

Description :

PDF-022f5 | As with any large infrastructure project, the costs and risks involved in a major innovation program are significant, and how it is led and managed will directly determine its long-term success and sustainability. The secrets of successful digital transformation are usually tightly held by the organizations that achieved them; this new title unlocks the “how” of transformation through digital inno… Digital Transformation: Build Your Organization’s Future for the Innovation Age


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[Pub.78gsO] Digital Transformation: Build Your Organization’s Future for the Innovation Age PDF | by Lindsay Herbert


Digital Transformation: Build Your Organization’s Future for the Innovation Age by by Lindsay Herbert

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Ageing, Organisations and Management: Constructive Discourses and Critical Perspectives PDF




: Ageing, Organisations and Management: Constructive Discourses and Critical Perspectives

ISBN : #3319588125 | Date : 2017-08-16

Description :

PDF-c3653 | This book explores critical perspectives on ageing in organisations and offers both managerial and workplace practices for dealing with this prominent issue. The collection provides cross-disciplinary research on the discursive and mythological aspects of ageing at work as well as recent studies of the relationship between age and innovation, talent, careers, and workplace transitions. The book br… Ageing, Organisations and Management: Constructive Discourses and Critical Perspectives


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Ageing, Organisations and Management: Constructive Discourses and Critical Perspectives by

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Big Data, Little Data, No Data: Scholarship in the Networked World (MIT Press) PDF




by Christine L. Borgman : Big Data, Little Data, No Data: Scholarship in the Networked World (MIT Press)

ISBN : #0262529912 | Date : 2017-02-03

Description :

PDF-74604 | “Big Data” is on the covers of Science, Nature, the Economist, and Wired magazines, on the front pages of the Wall Street Journal and the New York Times. But despite the media hyperbole, as Christine Borgman points out in this examination of data and scholarly research, having the right data is usually better than having more data; little data can be just as valuable as big data. In many cases, th… Big Data, Little Data, No Data: Scholarship in the Networked World (MIT Press)


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[Pub.48IQm] Big Data, Little Data, No Data: Scholarship in the Networked World (MIT Press) PDF | by Christine L. Borgman


Big Data, Little Data, No Data: Scholarship in the Networked World (MIT Press) by by Christine L. Borgman

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How Innovation Really Works: Using the Trillion-Dollar R&D Fix to Drive Growth PDF




by Anne Marie Knott : How Innovation Really Works: Using the Trillion-Dollar R&D Fix to Drive Growth

ISBN : #1543639836 | Date : 2017-08-15

Description :

PDF-a2bb6 | Are you spending too much on R&D? Too little? Is your innovation program successful? And how do you measure that success?Your company is spending millions on R&D every year, but despite your best efforts, that R&D isn’t driving growth. If you’re like 95% of firms, you aren’t investing the right amount, and the productivity of your R&D has fallen dramatically over the past several years. That… How Innovation Really Works: Using the Trillion-Dollar R&D Fix to Drive Growth


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[Pub.74Ffb] How Innovation Really Works: Using the Trillion-Dollar R&D Fix to Drive Growth PDF | by Anne Marie Knott


How Innovation Really Works: Using the Trillion-Dollar R&D Fix to Drive Growth by by Anne Marie Knott

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Coalitions Compliance Political Economy Pharmaceutical PDF A80600b28

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Coalitions and Compliance: The Political Economy of Pharmaceutical Patents in Latin America PDF




by Kenneth C. Shadlen : Coalitions and Compliance: The Political Economy of Pharmaceutical Patents in Latin America

ISBN : #0199593906 | Date : 2017-10-17

Description :

PDF-867b6 | Coalitions and Compliance examines how international changes can reconfigure domestic politics. Since the late 1980s, developing countries have been subject to intense pressures regarding intellectual property rights. These pressures have been exceptionally controversial in the area of pharmaceuticals. Historically, fearing the economic and social costs of providing private property rights over kn… Coalitions and Compliance: The Political Economy of Pharmaceutical Patents in Latin America


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Coalitions and Compliance: The Political Economy of Pharmaceutical Patents in Latin America by by Kenneth C. Shadlen

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Rhetorical Memory Communication Information Management PDF 8f3219279

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Rhetorical Memory: A Study of Technical Communication and Information Management PDF




by Stewart Whittemore : Rhetorical Memory: A Study of Technical Communication and Information Management

ISBN : #022626338X | Date : 2015-10-22

Description :

PDF-cf5fa | Institutions have regimes—policies that typically come from the top down and are meant to align the efforts of workers with the goals and mission of an institution. Institutions also have practices—day-to-day behaviors performed by individual workers attempting to interpret the institution’s missives. Taken as a whole, these form a company’s memory regime, and they have a significant effec… Rhetorical Memory: A Study of Technical Communication and Information Management


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[Pub.83KXd] Rhetorical Memory: A Study of Technical Communication and Information Management PDF | by Stewart Whittemore


Rhetorical Memory: A Study of Technical Communication and Information Management by by Stewart Whittemore

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Critical Management Perspectives Information Systems Ebook PDF 77226f75c

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Critical Management Perspectives on Information Systems PDF




: Critical Management Perspectives on Information Systems

ISBN : # | Date : 2009-04-09

Description :

PDF-f7c1b | Critical Management Perspectives on Information Systems provides a coherent set of reference points to show students and researchers the organizational issues of information systems in theory, method and practice. Combining fresh and insightful contributions from lead researchers in the field, the book illustrates the diversity of approaches to critical research, presents practical examples and de… Critical Management Perspectives on Information Systems


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ITIL Secrets Service Level Management PDF 24d872fb1

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ITIL Secrets Of Service Level Management: A Process Owner’s Guide PDF




: ITIL Secrets Of Service Level Management: A Process Owner’s Guide

ISBN : #0113313527 | Date : 2013-03-27

Description :

PDF-88e79 | An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of Secrets of Service Level Management (SLM) into practice. This publication illustrates how service level management interacts with the ITIL service lifecycle and includes real-life examples and experience… ITIL Secrets Of Service Level Management: A Process Owner’s Guide


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Energy Investments Adaptive Profiting Uncertainties PDF Abb7797a6

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Energy Investments: An Adaptive Approach to Profiting from Uncertainties PDF




by Ricardo G. Barcelona : Energy Investments: An Adaptive Approach to Profiting from Uncertainties

ISBN : #1137591382 | Date : 2017-10-15

Description :

PDF-22461 | This book examines what lies behind the uncertainties surrounding the fuel and power markets. Exploring the role of renewables and how they potentially disrupt or create opportunities, it challenges widely accepted wisdoms in investment. The author asks questions such as: Are “business as usual” strategies that favour fossil fuels the best route to future prosperity? What prospects do firms fa… Energy Investments: An Adaptive Approach to Profiting from Uncertainties


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Energy Investments: An Adaptive Approach to Profiting from Uncertainties by by Ricardo G. Barcelona

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Zielführende Kommunikation zwischen Agentur und Kunde: Erfolgreiche und effiziente Zusammenarbeit im Team (German Edition) PDF




by Klaus Pawlowski : Zielführende Kommunikation zwischen Agentur und Kunde: Erfolgreiche und effiziente Zusammenarbeit im Team (German Edition)

ISBN : #3658144645 | Date : 2017-08-18

Description :

PDF-fa64e | In diesem Buch erfahren Agenturen und ihre Auftraggeber, wie sie in allen Stufen der Zusammenarbeit effizient, zielführend und vor allem gemeinsam als Team erfolgreich sein können. Der Schlüssel zum Erfolg: eine lückenlose, klare und authentische Kommunikation aller Beteiligten. Beginnend beim Kennenlerngespräch, über das weichenstellende Briefing bis hin zu Vertragsverhandlungen und Konflik… Zielführende Kommunikation zwischen Agentur und Kunde: Erfolgreiche und effiziente Zusammenarbeit im Team (German Edition)


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[Pub.71KJc] Zielführende Kommunikation zwischen Agentur und Kunde: Erfolgreiche und effiziente Zusammenarbeit im Team (German Edition) PDF | by Klaus Pawlowski


Zielführende Kommunikation zwischen Agentur und Kunde: Erfolgreiche und effiziente Zusammenarbeit im Team (German Edition) by by Klaus Pawlowski

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